• Part-time (0.4-1 FTE)
• Australia or New Zealand (remote)
• $60k-70k salary equivalent
• Applications due before March 13th
• Working directly with our Head of Customer Experience, Melanie Brown

Mobble is looking for a talented and passionate Customer Success Manager to help our start-up manage and grow our farming clients around the world. Mobble’s team is responsible for shaping the future of agriculture by helping thousands of farmers worldwide simplify farm management, connect their team, and make better decisions that ultimately make their lives easier and more successful.

We’ve been growing like crazy in 2021, signing on over 1000 farmers that manage 4,000,000 head of livestock units - and to support these farmers from all over Australia and New Zealand, we need your help!

This role will initially be part-time (2 to 4 days per week), and as we continue to grow it has the potential to turn into a full-time role. You’ll be working with our small, flexible and enthusiastic team, of which the majority have strong farming ties and grew up on family farms around Australia and New Zealand- so we understand farmers and are passionate about making their lives easier.

In this role, you’ll be the farmers’ voice to the company, working with operators big and small who are based across Australia and New Zealand. Key responsibilities;

• Help onboard new farmers to Mobble
• Foster relationships, create farmer loyalty and provide customer support
• Gather farmer feedback and be the voice of the farmer within Mobble
• Constantly optimising our sales process with a return on investment mindset
• Advocate for Mobble within the farming community
  

Sound like an exciting opportunity? We think so too... In order to set you up for impact on day one, we'll expect you to have:

• A passionate understanding of agriculture, agribusiness and farming
• Customer service experience (ideally farmer-facing)
• Friendly, empathetic and results-driven qualities
• Ability to build rapport with farmers
• Solid writing skills
• An openness to bold ideas and experimentation

If you want to get to know Mobble more then check out our blog.

• To apply, send through your CV to Mel (Head of Customer Experience) at melanie@mobble.io - and we'll get back to you with next steps.